Privacy Policy

Last updated: August 26, 2026

1. Information We Collect

Depending on how you use VisualEd, we may collect the following information:

Account information

If you create an account, we may collect information such as:

• Your name or display name
• Email Address
• Profile information you choose to provide
• Authentication information provided through third-party sign-in services

Learning and activity information

When you use VisualEd, we may collect information about your interaction with the platform, such as:

• Models and topics you view
• Quiz attempts and scores
• Learning progress
• Bookmarks or saved content
• Your last viewed position or progress within an experience

This information helps us provide features such as saved progress and personalised learning statistics.

Technical information

We may automatically receive limited technical information when you use VisualEd, including:

• Browser and device type
• Operating system
• IP address
• Approximate location derived from your IP address
• Pages or features you access
• Basic usage and diagnostic information

We use this information primarily to operate, secure, maintain, and improve the platform.

2. How We Use Your Information

We may use information we collect to:

• Provide and maintain VisualEd
• Create and manage user accounts
• Save learning progress
• Record quiz attempts and results
• Provide features such as bookmarks and personalised progress
• Understand how people use the platform
• Improve our educational experiences and 3D models
• Diagnose technical problems
• Protect the platform against abuse, fraud, and security threats
• Communicate with you about your account or important changes to the service

We do not sell your personal information.

3. Cookies and Similar Technologies

VisualEd may use cookies, local storage, and similar technologies to:

• Keep you signed in
• Remember preferences
• Maintain application functionality
• Understand how the platform is being used
• Improve performance and reliability

You can control cookies through your browser settings. Some features may not function correctly if certain technologies are disabled.

4. Third-Party Services

VisualEd may rely on third-party services to operate parts of the platform, such as:

• Authentication providers
• Cloud hosting and storage providers
• Database services
• Analytics and monitoring services

These providers may process information on our behalf in order to provide their services.

We aim to use reputable service providers and only provide them with the information reasonably necessary for the services they provide.

5. How We Protect Your Information

We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

However, no internet service can guarantee complete security. You should use a strong, unique password and avoid sharing your account credentials with others.

6. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to provide VisualEd and fulfil the purposes described in this policy.

If you delete your account, we will take reasonable steps to delete or anonymise information associated with your account, subject to information that we may need to retain for legitimate purposes such as security, legal obligations, dispute resolution, or preventing abuse.

7. Children's Privacy

VisualEd is intended to make learning accessible to students and learners of different ages.

If VisualEd is used by children, we encourage parents, guardians, schools, and educators to be involved in their children's use of online services.

We do not knowingly collect more personal information from children than is reasonably necessary to provide the service.

If you believe that a child has provided personal information to VisualEd in circumstances where it should not have been collected, please contact us so that we can investigate and take appropriate action.

8. Your Rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of certain processing
• Object to certain uses of your information
• Request a copy of certain information in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, contact us using the details provided below.

We may need to verify your identity before fulfilling certain requests.

9. Changes to This Privacy Policy

We may update this Privacy Policy as VisualEd develops or as our legal and technical requirements change.

When we make changes, we will update the "Last updated" date at the top of this page.

If a change is significant, we may provide additional notice through the platform or by email where appropriate.

10. Contact Us

VisualEd is an independently developed project.

If you have questions about this Privacy Policy, your personal information, or how VisualEd handles data, please contact us:

Email: juniorfelix540@gmail.com